Returns & Exchanges
At Rock'Em, we want you to love your fit, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Simply initiate your request through our online portal to keep your style on point without the stress.
Initiate Your Request
Visit our returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
Ship It Back
Drop off your package at any authorized carrier location; we will track the journey back to our warehouse for you.
Receive Your Refund
After our team inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing